Frequently Asked Questions
Everything you need to know about your Craft-e-Corner experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure checkout process.
What should I do if my item arrives damaged?
If your product arrives damaged, please take a photo of the item and the packaging and contact our customer service within 48 hours of delivery for a replacement.